This new facility at Lane End Conference Centre is a temporary measure providing leisure facilities whilst we build a brand new structure on the adjacent ground. The intention is that the new building, for which planning permission has already been obtained, will house a wide array of leisure options including gym, sauna & steam rooms as well as snooker, table tennis, table football, pool and air hockey. Plans also include café and bar facilities in the same building.
In the meantime please feel free to enjoy the table tennis, pool tables and table football in our temporary Cabin.
In addition to our fully equipped conference and meeting rooms for hire at Lane End, we offer the following leisure and sports facilities:
- 9 hole golf course
- 5-a-side football
- 2 tennis courts
- beach volleyball
- outdoor fitness trail
- 1 mile jogging route
- gym, sauna and steam room
- 104 en-suite bedrooms
- 3 coffee lounges
- 3 dining rooms and 4 bars
Should you have any comments, suggestions or feedback please feel free to contact Mike Gough, Operations Director, at email@example.com
Lane End Conference Centre was featured in the third film of Channel 4’s Black Mirror 2 trilogy – The Waldo Moment.
Black Mirror 2 is a series of satirical dramas where each episode has a different cast, a different setting and even a different reality. According to its Wikipedia entry the shows are all about the way we live now – and the way we might be living in 10 minutes’ time if we’re clumsy.
The series is produced by Zeppotron for Endemol and Lane End Conference Centre was selected in October last year as a film location for the third episode.
The venue’s Wycombe Lodge and Pavilion buildings were used exclusively for three days of filming during the October half term week.
There are beautiful shots of the Garden Gazebo with views of the golf course in part three of the film in question. The Lodge entrance, lounge, bedroom corridor, bedroom 82 and views of the Quadrangle are also featured.
Zeppotron Location Manager Tim Maw said: “Filming in hotels is notoriously difficult since they are busy places and can not suffer much disruption to their business.
The key is to find a location that looks real and gives the crew the opportunity to work in a controllable environment. We were therefore pleased to find it at Lane End Conference Centre – the venue was sufficiently diverse to allow us to work in one of their buildings without conflict with their other clients.
As the Location Manager on this project it was a great pleasure to work with such efficient and friendly staff and I hope to return in the future with other film crews.”
Tags: centre, centres, conference, end, frances, goodfellow, lane, meeting, training, venue, venues
Frances Goodfellow is one of many team members who work hard to help maintain the very high standards of service that customers expect to receive at Lane End Conference Centre.
We’re in the business of keeping customers happy and the team’s hard work and dedication was recently rewarded with the Gold Standard Accreditation from BDRC Continental.
This accolade was awarded for outstanding customer service delivered between January and December 2012 – Lane End received an overall satisfaction score of 93%.
Individual Team Members Contribute to Outstanding Levels of Customer Service
As one of three Conference and Events Executives at Lane End Conference Centre, Frances helped achieve a score of 93.4% for the way in which we handle new enquiries and 90.2% for first impressions when we meet our event organisers on the day of arrival.
Frances commented: ‘I really enjoy meeting our customers and I feel fortunate to have such a great product to sell in Lane End Conference Centre. We are constantly developing our product and growing as a conference and training venue and that means there is always something new to talk about with our customers.”
Frances joined the team in March 2011 as a new graduate from the University of Leeds with a keen interest in the events industry. Frances is extremely organised and very personable – two of the most important qualities required for anyone wanting to work in events.
Steve is a member of our maintenance team and has been working at Lane End Conference Centre for over four years now.
Previously from an army background Steve has always shown a keen interest in being outdoors and keeping fit.
It is therefore easy to understand why he describes the grounds at Lane End as the most appealing aspect of his job. Steve considers himself a peoples person; he regularly crosses paths with guests on the golf course and enjoys talking to them about their experiences at Lane End Conference Centre.
Recently Steve took part in the Fan Dance Race – a gruelling 24km non-navigational race over two sides of the Pen Y Fan, the highest mountain in the Brecon Beacons, South Wales.
Raising money for cancer research Steve completed the race in 3 hours 42 minutes, finished 25th and raised £600 for the charity.
“Congratulations to Steve for this remarkable and selfless achievement, we are proud to have him as part of the team here at Lane End” said Mike Gough Operations Director at Lane End Conference Centre.
“Creativity and freshness are at the heart of everything we do at Lane End Conference Centre.” Mike Day Executive Head Chef at Lane End Conference Centre
Mike has an exceptionally varied career from industrial catering to Executive Head Chef at prestigious hotels and specialist conference venues such as Lane End Conference Centre.
Highlights of his career include working for the 4 star Sheraton Skyline Hotel where he became runner up in the national Chef of the Year competition and winning two rosettes as Executive Head Chef at Burnham Beeches.
Mike said about working at Lane End Conference Centre: “It is here at Lane End that I feel all my skill and expertise has come together to create fresh and exciting menus for our delegates.
“I have seen many changes over the years in delegates preferred menus and we are aware now, more than ever, of the importance of serving healthy, nutritious food alongside delegates demanding seminar schedules.“
Mike and his team challenge the general perception of training centres daily by producing exceptional food – locally sourced and prepared freshly on site every day – it invariably exceeds even the highest expectations of our clients. We bake our own bread, produce our own exquisite sushi, make all our own pastries, desserts and home bakes and even make our own ice creams and sorbets.
Tags: centre, conference, Lane End, management, training
We are delighted to announce that Lane End has been nominated in two categories of the 2013 M&IT Awards: Best UK Management Training Centre and Best UK Conference Centre.
It is the second year running that we are nominated in the Meeting & Incentive Travel Awards – which are the longest running of its kind in the meeting and events industry.
The Awards evening will take place on March 19 when winners will be announced during a gala dinner at London-based Battersea Evolution.
More than 700 guests are expected to attend the black tie dinner and BBC TV presenter Kate Silverton will return as mistress of ceremonies.
The Award finalists are chosen based on votes from readers of M&IT magazine. The Independent Audit Bureau of Circulations (ABC) have audited and verified all votes.
Heni Fourie from Lane End Conference Centre said: “We are grateful to everyone who has voted for us. It is wonderful to be nominated as a finalist for the second year running – and doubly so to be named in two categories.”
Tags: Buckinghamshire, centre, conference, facilities, Lane End, meeting, venue, venues
Lane End Conference Centre has achieved the Gold Standard Accreditation for customer satisfaction from BDRC Continental for the period January to December 2012.BDRC Continental is the UK’s largest independent research agency and the VenueVerdict programme assesses feedback from meeting and events organisers across the UK.
Lane End Conference Centre is one of 32 venues across the UK, and the only venue in Buckinghamshire, to receive the accreditation.
James Bland Client services Director at BDRC Continental said: “There were nearly 400 participating venues and hotels for the period in question and the results were derived from just over 27,500 pieces of feedback.
The VenueVerdict Gold Standard Accreditation is given to those venues and hotels that recorded a twelve-month Net Promoter Score of +70 or higher from 40 or more responses in the year.
The Net Promoter Score is derived from one central question, which measures the participant’s willingness to recommend the venue in question to colleagues or friends.
Lane End Conference Centre received 71 pieces of feedback and achieved a Net Promoter Score of 88.9 for the period October to December 2012 and 74.6 for the 12 month period.
Lane End also achieved an overall satisfaction score of 100 per cent for the last three months and 93 per cent for the 12 months in question. These percentages refer to the proportion of organisers rating their events 8, 9 or 10 out of 10 for overall satisfaction.
Lane End Sales and Marketing Manager Heni Fourie said: “Our business is all about keeping our customers happy and maintaining the highest possible level of customer retention.
“We couldn’t be happier with this result and will continue to work hard in maintaining our high standards and achieving the VenueVerdit Gold Standard Accreditation for many years to come,” he said.
We were delighted to be chosen as the host venue for one of the construction industry’s most prestigious contests.
The aim of this top team building competition is to help develop the leadership and team co-ordination skills of young professionals in the construction industry. The event is a two-day cross-disciplinary construction contest and has been running for 22 years.
This year we welcomed 70 competitors who formed 10 teams that were supervised and overseen by a team of judges and the event’s own organisers.
The participants had exclusive use of three self-contained buildings at Lane End Conference Centre and were able to work on their projects quietly and in privacy with no distractions.
On the first day of the competition the 10 teams worked on their construction project masterplans, procurement control and risk strategies in our three newly-refurbished conference and training suites in the Wycombe Hall and Wycombe Court buildings.
Each suite’s breakout rooms enabled the judges to deliberate in private but still have easy access to the ongoing project work going on around them.
After a busy and challenging day the competitors enjoyed a very welcome gala dinner in The Pavilion.
The second day saw the teams continue with detailed design work in Wycombe Hall and Wycombe Court before the clock ran out and finalists were announced. After a press photo shoot there was a closing awards ceremony in The Pavilion.
Everyone who came to the event had a very positive experience of Lane End with the event spokesman saying they would certainly be coming back.
“Everything worked well for us, we had some fairly specific meeting room needs that Lane End was able to cater for, the room sizes were ideal and the location just off the M40 made the venue easy to get to,” he said. “The meeting rooms were well appointed, as were the bedrooms. Most of our delegates remarked on the high quality of the food and the staff were extremely friendly and attentive to our needs.” said event spokesman, R. Hart.